Compare Hospital Patient Experience

Abrazo Arrowhead Campus vs. Banner Boswell Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Abrazo Arrowhead Campus in Glendale, Arizona and Banner Boswell Medical Center in Sun City, Arizona

Quality Measure Abrazo Arrowhead Campus
18701 NORTH 67TH AVENUE
GLENDALE, AZ
Banner Boswell Medical Center
10401 WEST THUNDERBIRD BOULEVARD
SUN CITY, AZ
Summary Star Rating Summary Star Rating
Summary star rating
Fair Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Fair Good
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Fair Average
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Fair Good
Pain Management Rating Pain Management Rating
Pain management - star rating
Average Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Fair Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Fair Average
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average Good
Care Transition Rating Care Transition Rating
Care transition - star rating
Fair Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Fair Good
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Fair Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.