Compare Hospital Patient Experience

Banner Desert Medical Center vs. Arizona Spine And Joint Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Banner Desert Medical Center in Mesa, Arizona and Arizona Spine And Joint Hospital in Mesa, Arizona

Quality Measure Banner Desert Medical Center
1400 SOUTH DOBSON ROAD
MESA, AZ
Arizona Spine And Joint Hospital
4620 EAST BASELINE ROAD
MESA, AZ
Summary Star Rating Summary Star Rating
Summary star rating
Average Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Average Excellent
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Fair Good
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Average Excellent
Pain Management Rating Pain Management Rating
Pain management - star rating
Average Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Average Good
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair Good
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Average Good
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Excellent
Care Transition Rating Care Transition Rating
Care transition - star rating
Average Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Average Excellent
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Average Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.