Compare Hospital Patient Experience

Beth Israel Deaconess Hospital - Needham vs. Mayo Clinic Health System - Fairmont

Patient Experience Comparison

Learn and compare hospital patient experience at Beth Israel Deaconess Hospital - Needham in Needham, Massachusetts and Mayo Clinic Health System - Fairmont in Fairmont, Minnesota

Quality Measure	Beth Israel Deaconess Hospital - Needham 148 CHESTNUT STREET NEEDHAM, MA	Mayo Clinic Health System - Fairmont 800 MEDICAL CENTER DRIVE, PO BOX 800 FAIRMONT, MN
Summary Star Rating Summary Star Rating Summary star rating	Average	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Good	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Good
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Fair	Average
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Good	Fair
Care Transition Rating Care Transition Rating Care transition - star rating	Good	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good	Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.