Compare Hospital Patient Experience

Black River Memorial Hospital vs. Gundersen Lutheran Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Black River Memorial Hospital in Black River Falls, Wisconsin and Gundersen Lutheran Medical Center in La Crosse, Wisconsin

Quality Measure Black River Memorial Hospital Callout TooltipBLACK RIVER MEMORIAL HOSPITAL Address
Phone: (715) 284-5361
Gundersen Lutheran Medical Center Callout TooltipGUNDERSEN LUTHERAN MEDICAL CENTER Address
Phone: (608) 782-7300
Summary Star Rating Callout TooltipSummary Star Rating
Summary star rating
Excellent Good
Nurse Communication Rating Callout TooltipNurse Communication Rating
Nurse communication - star rating
Excellent Good
Doctor Communication Rating Callout TooltipDoctor Communication Rating
Doctor communication - star rating
Excellent Good
Staff Responsiveness Rating Callout TooltipStaff Responsiveness Rating
Staff responsiveness - star rating
Excellent Good
Pain Management Rating Callout TooltipPain Management Rating
Pain management - star rating
Good Good
Medicication Explanation Rating Callout TooltipMedicication Explanation Rating
Communication about medicines - star rating
Excellent Average
Cleanliness Rating Callout TooltipCleanliness Rating
Cleanliness - star rating
Good Good
Quiet Rooms Rating Callout TooltipQuiet Rooms Rating
Quietness - star rating
Good Good
Discharge Information Rating Callout TooltipDischarge Information Rating
Discharge information - star rating
Excellent Good
Care Transition Rating Callout TooltipCare Transition Rating
Care transition - star rating
Good Good
Overall Hospital Rating Callout TooltipOverall Hospital Rating
Overall hospital rating - star rating
Excellent Good
Recommend Hospital Rating Callout TooltipRecommend Hospital Rating
Recommend hospital - star rating
Good Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.