Compare Hospital Patient Experience

Catskill Regional Medical Center vs. Bon Secours Community Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Catskill Regional Medical Center in Harris, New York and Bon Secours Community Hospital in Port Jervis, New York

Quality Measure	Catskill Regional Medical Center 68 HARRIS BUSHVILLE ROAD HARRIS, NY	Bon Secours Community Hospital 160 EAST MAIN STREET PORT JERVIS, NY
Summary Star Rating Summary Star Rating Summary star rating	Poor	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Poor
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Poor	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Poor	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Poor	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Poor	Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.