Compare Hospital Patient Experience

Christus St Vincent Regional Medical Center vs. Unm Sandoval Regional Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Christus St Vincent Regional Medical Center in Santa Fe, New Mexico and Unm Sandoval Regional Medical Center in Rio Rancho, New Mexico

Quality Measure	Christus St Vincent Regional Medical Center 455 ST MICHAEL'S DRIVE SANTA FE, NM	Unm Sandoval Regional Medical Center 3001 BROADMOOR BLVD NE RIO RANCHO, NM
Summary Star Rating Summary Star Rating Summary star rating	Fair	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Fair
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Fair
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Good
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Poor	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.