Compare Hospital Patient Experience

Citizens Baptist Medical Center vs. Clay County Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Citizens Baptist Medical Center in Talladega, Alabama and Clay County Hospital in Ashland, Alabama

Quality Measure Citizens Baptist Medical Center
Clay County Hospital
83825 HIGHWAY 9 P O BOX 1270
Summary Star Rating Summary Star Rating
Summary star rating
Average Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Fair Good
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Average Excellent
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Fair Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Fair Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Average Good
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair Average
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Good Excellent
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average Fair
Care Transition Rating Care Transition Rating
Care transition - star rating
Average Average
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Average Good
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Fair Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.