Compare Hospital Patient Experience

Citizens Medical Center vs. Jackson Healthcare Center

Patient Experience Comparison

Learn and compare hospital patient experience at Citizens Medical Center in Victoria, Texas and Jackson Healthcare Center in Edna, Texas

Quality Measure Citizens Medical Center
2701 HOSPITAL DRIVE
VICTORIA, TX
Jackson Healthcare Center
1013 S WELLS
EDNA, TX
Summary Star Rating Summary Star Rating
Summary star rating
AverageNot Available
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
AverageNot Available
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
GoodNot Available
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
AverageNot Available
Pain Management Rating Pain Management Rating
Pain management - star rating
AverageNot Available
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
FairNot Available
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
GoodNot Available
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
GoodNot Available
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
FairNot Available
Care Transition Rating Care Transition Rating
Care transition - star rating
AverageNot Available
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
GoodNot Available
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
GoodNot Available
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.