Compare Hospital Patient Experience

Citrus Valley Medical Center-ic Campus vs. Doctors Hospital Of West Covina, Inc

Patient Experience Comparison

Learn and compare hospital patient experience at Citrus Valley Medical Center-ic Campus in Covina, California and Doctors Hospital Of West Covina, Inc in West Covina, California

Quality Measure	Citrus Valley Medical Center-ic Campus 210 W SAN BERNARDINO ROAD COVINA, CA	Doctors Hospital Of West Covina, Inc 725 S ORANGE AVE WEST COVINA, CA
Summary Star Rating Summary Star Rating Summary star rating	Fair	Not Available
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Not Available
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Not Available
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Not Available
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Not Available
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Not Available
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Not Available
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Not Available
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Not Available
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Not Available
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average	Not Available
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Not Available
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.