Compare Hospital Patient Experience

Contra Costa Regional Medical Center vs. John Muir Medical Center - Walnut Creek Campus

Patient Experience Comparison

Learn and compare hospital patient experience at Contra Costa Regional Medical Center in Martinez, California and John Muir Medical Center - Walnut Creek Campus in Walnut Creek, California

Quality Measure	Contra Costa Regional Medical Center 2500 ALHAMBRA AVE MARTINEZ, CA	John Muir Medical Center - Walnut Creek Campus 1601 YGNACIO VALLEY RD WALNUT CREEK, CA
Summary Star Rating Summary Star Rating Summary star rating	Fair	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Good
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Good
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Average
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Good	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair	Excellent
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.