Compare Hospital Patient Experience

Crittenton Hospital Medical Center vs. St John Macomb-oakland Hospital-macomb Center

Patient Experience Comparison

Learn and compare hospital patient experience at Crittenton Hospital Medical Center in Rochester, Michigan and St John Macomb-oakland Hospital-macomb Center in Warren, Michigan

Quality Measure Crittenton Hospital Medical Center
1101 W UNIVERSITY DRIVE
ROCHESTER, MI
St John Macomb-oakland Hospital-macomb Center
11800 EAST TWELVE MILE ROAD
WARREN, MI
Summary Star Rating Summary Star Rating
Summary star rating
Average Fair
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Average Fair
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Average Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Average Fair
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Fair
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Fair Fair
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Average Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Average Poor
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average Average
Care Transition Rating Care Transition Rating
Care transition - star rating
Fair Fair
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Average Fair
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Average Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.