Compare Hospital Patient Experience

Franciscan St James Health vs. Franciscan St Margaret Health - Dyer

Patient Experience Comparison

Learn and compare hospital patient experience at Franciscan St James Health in Olympia Fields, Illinois and Franciscan St Margaret Health - Dyer in Dyer, Indiana

Quality Measure	Franciscan St James Health 20201 S CRAWFORD AVENUE OLYMPIA FIELDS, IL	Franciscan St Margaret Health - Dyer 24 JOLIET ST DYER, IN
Summary Star Rating Summary Star Rating Summary star rating	Fair	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor	Fair
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Fair
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.