Compare Hospital Patient Experience

The Heart Hospital Baylor Denton vs. Texas Health Presbyterian Hospital Flower Mound

Patient Experience Comparison

Learn and compare hospital patient experience at The Heart Hospital Baylor Denton in Denton, Texas and Texas Health Presbyterian Hospital Flower Mound in Flower Mound, Texas

Quality Measure The Heart Hospital Baylor Denton
2801 SOUTH MAYHILL ROAD
DENTON, TX
Texas Health Presbyterian Hospital Flower Mound
4400 LONG PRAIRIE ROAD
FLOWER MOUND, TX
Summary Star Rating Summary Star Rating
Summary star rating
Excellent Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Excellent Average
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Good
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Excellent Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Excellent Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Good Fair
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Good Good
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Excellent Good
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average Good
Care Transition Rating Care Transition Rating
Care transition - star rating
Good Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Excellent Good
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Excellent Good
  View DetailsView Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.