Compare Hospital Patient Experience

Holy Cross Hospital vs. Canyon Vista Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Holy Cross Hospital in Nogales, Arizona and Canyon Vista Medical Center in Sierra Vista, Arizona

Quality Measure	Holy Cross Hospital 1171 WEST TARGET RANGE ROAD NOGALES, AZ	Canyon Vista Medical Center 5700 EAST HIGHWAY 90 SIERRA VISTA, AZ
Summary Star Rating Summary Star Rating Summary star rating	Average	Poor
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average	Fair
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Fair
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Poor
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Fair
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average	Poor
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Good	Poor
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Fair	Poor
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Poor
Care Transition Rating Care Transition Rating Care transition - star rating	Fair	Poor
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average	Poor
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Poor
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.