Compare Hospital Patient Experience

Jack Hughston Memorial Hospital vs. Northside Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Jack Hughston Memorial Hospital in Phenix City, Alabama and Northside Medical Center in Columbus, Georgia

Quality Measure Jack Hughston Memorial Hospital
4401 RIVER CHASE DRIVE
PHENIX CITY, AL
Northside Medical Center
100 FRIST COURT
COLUMBUS, GA
Summary Star Rating Summary Star Rating
Summary star rating
Good Excellent
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Good Excellent
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Excellent
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Good Excellent
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Excellent
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Average Good
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Average Good
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Excellent Excellent
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Excellent
Care Transition Rating Care Transition Rating
Care transition - star rating
Good Excellent
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Good Excellent
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Good Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.