Compare Hospital Patient Experience

Jackson-madison County General Hospital vs. Dyersburg Regional Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Jackson-madison County General Hospital in Jackson, Tennessee and Dyersburg Regional Medical Center in Dyersburg, Tennessee

Quality Measure	Jackson-madison County General Hospital 620 SKYLINE DRIVE JACKSON, TN	Dyersburg Regional Medical Center 400 TICKLE ST DYERSBURG, TN
Summary Star Rating Summary Star Rating Summary star rating	Average	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Good	Fair
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Poor
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Good	Good
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Fair	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good	Poor
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.