Compare Hospital Patient Experience

Jackson Medical Center vs. Grove Hill Memorial Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Jackson Medical Center in Jackson, Alabama and Grove Hill Memorial Hospital in Grove Hill, Alabama

Quality Measure Jackson Medical Center
220 HOSPITAL DRIVE
JACKSON, AL
Grove Hill Memorial Hospital
295 JACKSON HWY S
GROVE HILL, AL
Summary Star Rating Summary Star Rating
Summary star rating
Not Available Average
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Not Available Average
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Not Available Excellent
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Not Available Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Not Available Poor
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Not Available Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Not Available Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Not Available Average
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Not Available Fair
Care Transition Rating Care Transition Rating
Care transition - star rating
Not Available Fair
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Not Available Fair
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Not Available Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.