Compare Hospital Patient Experience

Jordan Valley Medical Center vs. University Health Care/univ Hospitals And Clinics

Patient Experience Comparison

Learn and compare hospital patient experience at Jordan Valley Medical Center in West Jordan, Utah and University Health Care/univ Hospitals And Clinics in Salt Lake City, Utah

Quality Measure	Jordan Valley Medical Center 3580 WEST 9000 SOUTH WEST JORDAN, UT	University Health Care/univ Hospitals And Clinics 50 NORTH MEDICAL DRIVE SALT LAKE CITY, UT
Summary Star Rating Summary Star Rating Summary star rating	Fair	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Good
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Poor	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Good
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average	Average
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Good
Care Transition Rating Care Transition Rating Care transition - star rating	Average	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.