Compare Hospital Patient Experience

Kaiser Foundation Hospital - South Bay vs. Torrance Memorial Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Kaiser Foundation Hospital - South Bay in Harbor City, California and Torrance Memorial Medical Center in Torrance, California

Quality Measure	Kaiser Foundation Hospital - South Bay 25825 SOUTH VERMONT AVENUE HARBOR CITY, CA	Torrance Memorial Medical Center 3330 LOMITA BLVD TORRANCE, CA
Summary Star Rating Summary Star Rating Summary star rating	Average	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Average	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good	Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.