Compare Hospital Patient Experience

Kalkaska Memorial Health Center vs. Munson Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Kalkaska Memorial Health Center in Kalkaska, Michigan and Munson Medical Center in Traverse City, Michigan

Quality Measure	Kalkaska Memorial Health Center 419 S CORAL KALKASKA, MI	Munson Medical Center 1105 SIXTH STREET TRAVERSE CITY, MI
Summary Star Rating Summary Star Rating Summary star rating	Not Available	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Not Available	Good
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Not Available	Good
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Not Available	Good
Pain Management Rating Pain Management Rating Pain management - star rating	Not Available	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Not Available	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Not Available	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Not Available	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Not Available	Good
Care Transition Rating Care Transition Rating Care transition - star rating	Not Available	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Not Available	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Not Available	Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.