Compare Hospital Patient Experience

Lancaster General Hospital vs. Wellspan Surgery And Rehabilitation Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Lancaster General Hospital in Lancaster, Pennsylvania and Wellspan Surgery And Rehabilitation Hospital in York, Pennsylvania

Quality Measure	Lancaster General Hospital 555 NORTH DUKE STREET LANCASTER, PA	Wellspan Surgery And Rehabilitation Hospital 55 MONUMENT ROAD YORK, PA
Summary Star Rating Summary Star Rating Summary star rating	Average	Excellent
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Good	Excellent
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Excellent
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Excellent
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Excellent
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Excellent
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Excellent
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Fair	Excellent
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Good	Excellent
Care Transition Rating Care Transition Rating Care transition - star rating	Good	Excellent
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good	Excellent
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good	Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.