Compare Hospital Patient Experience

Lanterman Developmental Center vs. Montclair Hospital Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Lanterman Developmental Center in Pomona, California and Montclair Hospital Medical Center in Montclair, California

Quality Measure	Montclair Hospital Medical Center 5000 SAN BERNARDINO ST MONTCLAIR, CA
Summary Star Rating Summary Star Rating Summary star rating	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Poor
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor
Pain Management Rating Pain Management Rating Pain management - star rating	Fair
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Poor
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.