Compare Hospital Patient Experience

Lehigh Regional Medical Center vs. Gulf Coast Medical Center Lee Mem Health System

Patient Experience Comparison

Learn and compare hospital patient experience at Lehigh Regional Medical Center in Lehigh Acres, Florida and Gulf Coast Medical Center Lee Mem Health System in Fort Myers, Florida

Quality Measure	Lehigh Regional Medical Center 1500 LEE BLVD LEHIGH ACRES, FL	Gulf Coast Medical Center Lee Mem Health System 13681 DOCTORS WAY FORT MYERS, FL
Summary Star Rating Summary Star Rating Summary star rating	Fair	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Fair
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Poor	Poor
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Fair
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Fair
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Poor	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Poor	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Poor	Average
	View Details	View Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.