Compare Hospital Patient Experience

Mayo Clinic vs. Orange Park Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Mayo Clinic in Jacksonville, Florida and Orange Park Medical Center in Orange Park, Florida

Quality Measure Mayo Clinic
4500 SAN PABLO RD
JACKSONVILLE, FL
Orange Park Medical Center
2001 KINGSLEY AVE
ORANGE PARK, FL
Summary Star Rating Summary Star Rating
Summary star rating
Excellent Fair
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Excellent Fair
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Good Fair
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Average
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Good Fair
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Good Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Excellent Average
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Average
Care Transition Rating Care Transition Rating
Care transition - star rating
Excellent Fair
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Excellent Fair
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Excellent Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.