Compare Hospital Patient Experience

Memorial Hermann Surgical Hospital Kingwood vs. Methodist Willowbrook Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Memorial Hermann Surgical Hospital Kingwood in Kingwood, Texas and Methodist Willowbrook Hospital in Houston, Texas

Quality Measure Memorial Hermann Surgical Hospital Kingwood
300 KINGWOOD MEDICAL DRIVE
KINGWOOD, TX
Methodist Willowbrook Hospital
18220 TOMBALL PARKWAY
HOUSTON, TX
Summary Star Rating Summary Star Rating
Summary star rating
Excellent Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Excellent Good
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Average
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Excellent Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Excellent Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Good Average
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Excellent Good
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Excellent Good
Care Transition Rating Care Transition Rating
Care transition - star rating
Excellent Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Excellent Good
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Excellent Good
  View DetailsView Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.