Compare Hospital Patient Experience

Mercer County Joint Township Community Hospital vs. Grand Lake Health System

Patient Experience Comparison

Learn and compare hospital patient experience at Mercer County Joint Township Community Hospital in Coldwater, Ohio and Grand Lake Health System in Saint Marys, Ohio

Quality Measure Mercer County Joint Township Community Hospital
800 WEST MAIN STREET
COLDWATER, OH
Grand Lake Health System
200 SAINT CLAIR STREET
SAINT MARYS, OH
Summary Star Rating Summary Star Rating
Summary star rating
Good Average
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Excellent Good
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Good
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Excellent Good
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Good Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Excellent Excellent
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Average Average
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Fair
Care Transition Rating Care Transition Rating
Care transition - star rating
Average Average
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Good Average
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Good Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.