Compare Hospital Patient Experience

Mercy St Vincent Medical Center vs. Promedica Monroe Regional Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Mercy St Vincent Medical Center in Toledo, Ohio and Promedica Monroe Regional Hospital in Monroe, Michigan

Quality Measure Mercy St Vincent Medical Center
Promedica Monroe Regional Hospital
Summary Star Rating Summary Star Rating
Summary star rating
Average Average
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Good Good
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Fair Average
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Good Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Fair Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Average Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Average Fair
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Average
Care Transition Rating Care Transition Rating
Care transition - star rating
Average Average
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Average Fair
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Average Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.