Compare Hospital Patient Experience

Missouri Delta Medical Center vs. Massac Memorial Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Missouri Delta Medical Center in Sikeston, Missouri and Massac Memorial Hospital in Metropolis, Illinois

Quality Measure	Missouri Delta Medical Center 1008 NORTH MAIN ST SIKESTON, MO	Massac Memorial Hospital 28 CHICK STREET, PO BOX 850 METROPOLIS, IL
Summary Star Rating Summary Star Rating Summary star rating	Good	Excellent
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Excellent	Excellent
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Excellent	Excellent
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Good	Excellent
Pain Management Rating Pain Management Rating Pain management - star rating	Excellent	Excellent
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average	Good
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Excellent	Excellent
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Good	Excellent
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Good	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Good	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good	Excellent
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Excellent
	View Details	View Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.