Compare Hospital Patient Experience

New York-presbyterian/hudson Valley Hospital vs. Helen Hayes Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at New York-presbyterian/hudson Valley Hospital in Cortlandt Manor, New York and Helen Hayes Hospital in West Haverstraw, New York

Quality Measure New York-presbyterian/hudson Valley Hospital
1980 CROMPOND ROAD
CORTLANDT MANOR, NY
Helen Hayes Hospital
51 NORTH ROUTE 9W
WEST HAVERSTRAW, NY
Summary Star Rating Summary Star Rating
Summary star rating
AverageNot Available
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
GoodNot Available
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
AverageNot Available
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
AverageNot Available
Pain Management Rating Pain Management Rating
Pain management - star rating
GoodNot Available
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
AverageNot Available
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
GoodNot Available
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
AverageNot Available
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
AverageNot Available
Care Transition Rating Care Transition Rating
Care transition - star rating
AverageNot Available
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
GoodNot Available
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
GoodNot Available
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.