Compare Hospital Patient Experience

North Baldwin Infirmary vs. Springhill Memorial Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at North Baldwin Infirmary in Bay Minette, Alabama and Springhill Memorial Hospital in Mobile, Alabama

Quality Measure North Baldwin Infirmary
Springhill Memorial Hospital
Summary Star Rating Summary Star Rating
Summary star rating
Good Average
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Good Average
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Good
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Good Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Average
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Average Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Average Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Good Good
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average Good
Care Transition Rating Care Transition Rating
Care transition - star rating
Fair Average
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Good Good
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Average Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.