Compare Hospital Patient Experience

Northside Medical Center vs. Jack Hughston Memorial Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Northside Medical Center in Columbus, Georgia and Jack Hughston Memorial Hospital in Phenix City, Alabama

Quality Measure Northside Medical Center
100 FRIST COURT
COLUMBUS, GA
Jack Hughston Memorial Hospital
4401 RIVER CHASE DRIVE
PHENIX CITY, AL
Summary Star Rating Summary Star Rating
Summary star rating
Excellent Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Excellent Good
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Excellent
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Excellent Good
Pain Management Rating Pain Management Rating
Pain management - star rating
Excellent Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Good Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Good Average
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Excellent Excellent
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Excellent Good
Care Transition Rating Care Transition Rating
Care transition - star rating
Excellent Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Excellent Good
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Excellent Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.