Compare Hospital Patient Experience

Overlook Medical Center vs. East Orange General Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Overlook Medical Center in Summit, New Jersey and East Orange General Hospital in East Orange, New Jersey

Quality Measure Overlook Medical Center
99 BEAUVOIR AVENUE
SUMMIT, NJ
East Orange General Hospital
300 CENTRAL AVE
EAST ORANGE, NJ
Summary Star Rating Summary Star Rating
Summary star rating
Fair Poor
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Fair Poor
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Fair Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Fair Poor
Pain Management Rating Pain Management Rating
Pain management - star rating
Average Poor
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Poor Poor
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Fair Fair
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Fair Poor
Care Transition Rating Care Transition Rating
Care transition - star rating
Fair Poor
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Fair Poor
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Average Poor
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.