Compare Hospital Patient Experience

Providence Holy Cross Medical Center vs. Pacifica Hospital Of The Valley

Patient Experience Comparison

Learn and compare hospital patient experience at Providence Holy Cross Medical Center in Mission Hills, California and Pacifica Hospital Of The Valley in Sun Valley, California

Quality Measure	Providence Holy Cross Medical Center 15031 RINALDI ST MISSION HILLS, CA	Pacifica Hospital Of The Valley 9449 SAN FERNANDO RD SUN VALLEY, CA
Summary Star Rating Summary Star Rating Summary star rating	Average	Poor
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average	Poor
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Poor
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Good	Poor
Pain Management Rating Pain Management Rating Pain management - star rating	Average	Poor
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Poor
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Poor
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Poor
Care Transition Rating Care Transition Rating Care transition - star rating	Average	Poor
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good	Poor
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good	Poor
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.