Compare Hospital Patient Experience

Providence Medical Center vs. North Kansas City Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Providence Medical Center in Kansas City, Kansas and North Kansas City Hospital in North Kansas City, Missouri

Quality Measure	Providence Medical Center 8929 PARALLEL PARKWAY KANSAS CITY, KS	North Kansas City Hospital 2800 CLAY EDWARDS DRIVE NORTH KANSAS CITY, MO
Summary Star Rating Summary Star Rating Summary star rating	Average	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Fair
Pain Management Rating Pain Management Rating Pain management - star rating	Average	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Good	Average
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Good
Care Transition Rating Care Transition Rating Care transition - star rating	Fair	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Good
	View Details	View Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.