Compare Hospital Patient Experience

Providence Tarzana Medical Center vs. Valley Presbyterian Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Providence Tarzana Medical Center in Tarzana, California and Valley Presbyterian Hospital in Van Nuys, California

Quality Measure	Providence Tarzana Medical Center 18321 CLARK STREET TARZANA, CA	Valley Presbyterian Hospital 15107 VANOWEN ST VAN NUYS, CA
Summary Star Rating Summary Star Rating Summary star rating	Fair	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Fair
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Fair
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Poor	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Poor
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair	Fair
Care Transition Rating Care Transition Rating Care transition - star rating	Fair	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.