Compare Hospital Patient Experience

Quail Creek Surgical Hospital vs. Golden Plains Community Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Quail Creek Surgical Hospital in Amarillo, Texas and Golden Plains Community Hospital in Borger, Texas

Quality Measure	Quail Creek Surgical Hospital 6819 PLUM CREEK AMARILLO, TX	Golden Plains Community Hospital 100 MEDICAL DRIVE BORGER, TX
Summary Star Rating Summary Star Rating Summary star rating	Excellent	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Excellent	Good
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Excellent	Good
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Excellent	Good
Pain Management Rating Pain Management Rating Pain management - star rating	Excellent	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Excellent	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Good	Excellent
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Excellent	Good
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Good	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Excellent	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Excellent	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Excellent	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.