Compare Hospital Patient Experience

Saddleback Memorial Medical Center vs. College Hospital Costa Mesa

Patient Experience Comparison

Learn and compare hospital patient experience at Saddleback Memorial Medical Center in Laguna Hills, California and College Hospital Costa Mesa in Costa Mesa, California

Quality Measure	Saddleback Memorial Medical Center 24451 HEALTH CENTER DRIVE LAGUNA HILLS, CA	College Hospital Costa Mesa 301 VICTORIA STREET COSTA MESA, CA
Summary Star Rating Summary Star Rating Summary star rating	Average	Not Available
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average	Not Available
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Not Available
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Not Available
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Not Available
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Not Available
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Not Available
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Not Available
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Not Available
Care Transition Rating Care Transition Rating Care transition - star rating	Average	Not Available
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average	Not Available
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Not Available
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.