Compare Hospital Patient Experience

Saint Mary's Regional Medical Center vs. Northern Nevada Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Saint Mary's Regional Medical Center in Reno, Nevada and Northern Nevada Medical Center in Sparks, Nevada

Quality Measure	Saint Mary's Regional Medical Center 235 W 6TH ST RENO, NV	Northern Nevada Medical Center 2375 PRATER WAY SPARKS, NV
Summary Star Rating Summary Star Rating Summary star rating	Fair	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Fair	Poor
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Fair	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair	Average
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.