Compare Hospital Patient Experience

San Antonio Regional Hospital vs. Lanterman Developmental Center

Patient Experience Comparison

Learn and compare hospital patient experience at San Antonio Regional Hospital in Upland, California and Lanterman Developmental Center in Pomona, California

Quality Measure	San Antonio Regional Hospital 999 SAN BERNARDINO RD UPLAND, CA
Summary Star Rating Summary Star Rating Summary star rating	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair
Pain Management Rating Pain Management Rating Pain management - star rating	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair
Care Transition Rating Care Transition Rating Care transition - star rating	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.