Compare Hospital Patient Experience

Scottsdale Osborn Medical Center vs. Phoenix Va Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Scottsdale Osborn Medical Center in Scottsdale, Arizona and Phoenix Va Medical Center in Phoenix, Arizona

Quality Measure Scottsdale Osborn Medical Center
7400 EAST OSBORN ROAD
SCOTTSDALE, AZ

Summary Star Rating Summary Star Rating
Summary star rating
Average
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Average
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Average
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Fair
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Poor
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average
Care Transition Rating Care Transition Rating
Care transition - star rating
Fair
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Average
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.