Compare Hospital Patient Experience

Scottsdale Shea Medical Center vs. Maricopa Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Scottsdale Shea Medical Center in Scottsdale, Arizona and Maricopa Medical Center in Phoenix, Arizona

Quality Measure Scottsdale Shea Medical Center
Maricopa Medical Center
Summary Star Rating Summary Star Rating
Summary star rating
Average Fair
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Average Fair
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Average Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Average Poor
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Fair
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Average Fair
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Average Poor
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average Fair
Care Transition Rating Care Transition Rating
Care transition - star rating
Average Average
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Good Fair
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Good Fair
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.