Compare Hospital Patient Experience

Sentara Careplex Hospital vs. Riverside Doctors' Hospital Of Williamsburg

Patient Experience Comparison

Learn and compare hospital patient experience at Sentara Careplex Hospital in Hampton, Virginia and Riverside Doctors' Hospital Of Williamsburg in Williamsburg, Virginia

Quality Measure Sentara Careplex Hospital
3000 COLISEUM DRIVE
HAMPTON, VA
Riverside Doctors' Hospital Of Williamsburg
1500 COMMONWEALTH AVENUE
WILLIAMSBURG, VA
Summary Star Rating Summary Star Rating
Summary star rating
Good Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Good Excellent
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Excellent
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Good Good
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Average Good
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Average Good
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Good Excellent
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Good
Care Transition Rating Care Transition Rating
Care transition - star rating
Good Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Good Excellent
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Good Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.