Compare Hospital Patient Experience

South Texas Spine And Surgical Hospital vs. Baptist Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at South Texas Spine And Surgical Hospital in San Antonio, Texas and Baptist Medical Center in San Antonio, Texas

Quality Measure South Texas Spine And Surgical Hospital
18600 NORTH HARDY OAK BLVD
SAN ANTONIO, TX
Baptist Medical Center
111 DALLAS STREET
SAN ANTONIO, TX
Summary Star Rating Summary Star Rating
Summary star rating
Excellent Fair
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Excellent Fair
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Excellent Average
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Excellent Fair
Pain Management Rating Pain Management Rating
Pain management - star rating
Excellent Average
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Good Fair
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Excellent Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Excellent Average
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Average
Care Transition Rating Care Transition Rating
Care transition - star rating
Excellent Fair
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Excellent Fair
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Excellent Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.