Compare Hospital Patient Experience

Ssm St Joseph Hospital West vs. Progress West Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Ssm St Joseph Hospital West in Lake Saint Louis, Missouri and Progress West Hospital in O Fallon, Missouri

Quality Measure	Ssm St Joseph Hospital West 100 MEDICAL PLAZA LAKE SAINT LOUIS, MO	Progress West Hospital 2 PROGRESS POINT PKWY O FALLON, MO
Summary Star Rating Summary Star Rating Summary star rating	Good	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Good	Good
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Good	Good
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Good	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Fair
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average	Good
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Excellent
Care Transition Rating Care Transition Rating Care transition - star rating	Good	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good	Good
	View Details	View Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.