Compare Hospital Patient Experience

St Charles - Madras vs. Samaritan Lebanon Community Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at St Charles - Madras in Madras, Oregon and Samaritan Lebanon Community Hospital in Lebanon, Oregon

Quality Measure St Charles - Madras
470 NE A STREET
MADRAS, OR
Samaritan Lebanon Community Hospital
525 N SANTIAM HIGHWAY
LEBANON, OR
Summary Star Rating Summary Star Rating
Summary star rating
Not Available Average
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Not Available Average
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Not Available Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Not Available Good
Pain Management Rating Pain Management Rating
Pain management - star rating
Not Available Average
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Not Available Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Not Available Average
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Not Available Fair
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Not Available Average
Care Transition Rating Care Transition Rating
Care transition - star rating
Not Available Fair
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Not Available Fair
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Not Available Average
  View DetailsView Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.