Compare Hospital Patient Experience

St Charles - Madras vs. Santiam Memorial Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at St Charles - Madras in Madras, Oregon and Santiam Memorial Hospital in Stayton, Oregon

Quality Measure	St Charles - Madras 470 NE A STREET MADRAS, OR	Santiam Memorial Hospital 1401 N 10TH AVENUE STAYTON, OR
Summary Star Rating Summary Star Rating Summary star rating	Not Available	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Not Available	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Not Available	Fair
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Not Available	Good
Pain Management Rating Pain Management Rating Pain management - star rating	Not Available	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Not Available	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Not Available	Good
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Not Available	Average
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Not Available	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Not Available	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Not Available	Average
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Not Available	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.