Compare Hospital Patient Experience

St Cloud Regional Medical Center vs. Poinciana Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at St Cloud Regional Medical Center in Saint Cloud, Florida and Poinciana Medical Center in Kissimmee, Florida

Quality Measure	St Cloud Regional Medical Center 2906 17TH STREET SAINT CLOUD, FL	Poinciana Medical Center 325 CYPRESS PKWY KISSIMMEE, FL
Summary Star Rating Summary Star Rating Summary star rating	Poor	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Poor	Fair
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Poor	Fair
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Poor	Poor
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Poor	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Good
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Poor	Fair
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Poor
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Poor	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Poor	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.