Compare Hospital Patient Experience

St Joseph Mercy Chelsea vs. Va Ann Arbor Healthcare System

Patient Experience Comparison

Learn and compare hospital patient experience at St Joseph Mercy Chelsea in Chelsea, Michigan and Va Ann Arbor Healthcare System in Ann Arbor, Michigan

Quality Measure St Joseph Mercy Chelsea
775 S MAIN ST
CHELSEA, MI

Summary Star Rating Summary Star Rating
Summary star rating
Excellent
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Excellent
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Good
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Excellent
Pain Management Rating Pain Management Rating
Pain management - star rating
Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Good
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Good
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Excellent
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Excellent
Care Transition Rating Care Transition Rating
Care transition - star rating
Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Excellent
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.