Compare Hospital Patient Experience

Sutter Surgical Hospital - North Valley vs. Sutter Auburn Faith Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Sutter Surgical Hospital - North Valley in Yuba City, California and Sutter Auburn Faith Hospital in Auburn, California

Quality Measure	Sutter Surgical Hospital - North Valley 455 PLUMAS BLVD YUBA CITY, CA	Sutter Auburn Faith Hospital 11815 EDUCATION STREET AUBURN, CA
Summary Star Rating Summary Star Rating Summary star rating	Excellent	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Excellent	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Excellent	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Good	Fair
Pain Management Rating Pain Management Rating Pain management - star rating	Excellent	Average
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Good	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Excellent	Good
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Excellent	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Excellent	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Good	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Excellent	Average
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Excellent	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.