Compare Hospital Patient Experience

University General Hospital vs. Houston Physicians' Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at University General Hospital in Houston, Texas and Houston Physicians' Hospital in Webster, Texas

Quality Measure	University General Hospital 7501 FANNIN HOUSTON, TX	Houston Physicians' Hospital 333 N TEXAS AVENUE WEBSTER, TX
Summary Star Rating Summary Star Rating Summary star rating	Fair	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Fair	Excellent
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Fair	Good
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor	Excellent
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Good
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Good
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Good	Excellent
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Poor	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Fair	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Fair	Excellent
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.